According to Harvard Business Review, business or digital transformation is more about transforming how organizations and their teams interact with and leverage digital tools rather than updating the technology itself. That means using management transformation to develop a corporate culture that supports innovation and business agility.
Business transformation projects don’t really end–it should be an ongoing transformation process that continually uses technology and digital solutions to develop new ways to work and generate business value. But none of that is possible without cultural transformation. Often, workers view the introduction of new tools and IT systems as a disruption to their work.